\chapter*{\bf PROGRAM CRITERIA}
\addcontentsline{toc}{chapter}{PROGRAM CRITERIA}
\markboth{PROGRAM CRITERIA}{}
\label{CHAP:PROGRAM CRITERIA}

The EESP evaluates the aforementioned outcomes regularly using two types of student performance assessments, i.e. direct and indirect assessments. In the direct assessments, each student's is evaluated for certain performance criteria. These assessments are part of the grading of student works in the EESP courses. The direct assessment method includes also the student portfolios enrichment.

The indirect measurements are done through surveys. Upon completing their course, students are asked to take the surveys through the EESP and UNHAS webpages. Graduating students are also asked to take the senior exit survey which is a self-assessments for the student's outcomes. The indirect assessments are also made through Alumni and Employers Surveys.

Both the direct and indirect assessment methods have been described in Criterion \ref{CHAP:CONTINUOUS IMPROVEMENT} (Continuous Improvement), and is illustrated in Figure \ref{FIG:Continuous_Improvement_Diagram}. The EESP collects data from the assessment methods and use them to evaluate the expected and the measured (real) student outcomes. The improvements are then made according to the evaluation results. The improvement actions can be made using the following:
\begin{enumerate}
\item
Improve the quality of course materials
\item
Invite international visiting lecturers
\item
Organize staff's professional development and/or
\item
Reform the curriculum structure
\end{enumerate}

\begin{figure}
\centering
\includegraphics[width=0.8\columnwidth]{ISI/PROGRAM_CRITERIA/FIG/Continuous_Improvement_Diagram.pdf}
\caption{Continuous Improvement Diagram.}
\label{FIG:Continuous_Improvement_Diagram}
\end{figure}