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Twenty Eight Tales of Troubleshooting By Steve Litt
The Easy Way to Learn TroubleshootingBusiness novels are a type of book in which the characters learn about the subject matter, and the reader learns right along with them. By learning along with the characters in the book, you obtain a deeper and more intuitive understanding of the subject matter, in a book you can't put down. The most famous business novel, "The Goal" by Eliyahu Goldratt and Jeff Cox, sold more than 3 million copies, teaching the Theory of Constraints to a generation of business leaders."Twenty Eight Tales of Troubleshooting" is a business novel. Or perhaps more accurately, a book of business short stories. In "Heather's Revenge", a novella sized story, the main character starts with no knowledge of troubleshooting, but out of necessity she learns the entire Universal Troubleshooting Process. You watch her every discovery and stumble, and learn right along with her. You learn the process and the vocabulary. From there you go on to 27 other short stories, each of which teaches a specific facet of troubleshooting. Some stories are fictional, and some are based on actual events. In each case, you learn right along with the characters. This book is 221 pages. Here is the table of contents:
It's well known that troubleshooting is a necessary skill for any technologist, and a prime predictor for his or her success. Unfortunately, we're usually too busy to attend classes or read long, hard to understand books. A few fun evenings reading "Twenty Eight Tales of Troubleshooting" will make you a Troubleshooting Ninja, with all the career benefits that implies!
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