MALANG – Digital transformation is pushing universities to keep refining their organizational governance so they can deliver services that are fast, integrated, and accountable. Managing institutional communication, secretariat functions, protocol, and facilities and infrastructure is an important part of supporting service effectiveness while strengthening institutional competitiveness.
Hasanuddin University (Unhas) made a working visit to Brawijaya University (UB) to discuss best practices in institutional management. The meeting served as a forum to enrich administrative service and communication strategies that adapt to technological developments.
Unhas Director of Communications and the Rector’s Secretariat Office, Dr. Sawedi Muhammad, S.Sos., M.Sc., explained that the visit aimed to learn from UB’s experience in managing institutional communication, secretariat functions, protocol, and facilities and infrastructure. Information technology is advancing very quickly, so universities need to keep adjusting their service systems to meet the needs of the academic community and the public.
“UB has experience that can serve as a reference for us in managing information, secretariat functions, protocol, and facilities and infrastructure. We hope this learning can support better performance and services at Unhas,” Dr. Sawedi said.
Brawijaya University Secretary Dr. Tri Wahyu Nugroho welcomed the visit. In Dr. Tri Wahyu’s view, exchanging experiences between universities is a strategic step to improve the quality of institutional governance and services.
“We are very happy to be able to share experiences and also learn the good practices Unhas has. This working visit benefits both institutions in improving the quality of services and university governance,” Dr. Wahyu Nugroho said.
The working visit took place on Wednesday (5 August) in Meeting Room 2, 2nd floor of the Senate Building at Brawijaya University. The Unhas delegation was led by Director of Communications and the Rector’s Secretariat Office Dr. Sawedi Muhammad, accompanied by Head of the Subdirectorate of Household Affairs and Protocol Baharuddin, S.S., M.Si, and several staff members of the Unhas Directorate of Communications. (*/sm/mir)
Editor : Ishaq Rahman
This article is an English translation of the original Indonesian report.